Součást skupiny Synaria Ltd
Article for associations

Membership fees: how to keep order

The question “who has paid?” should be a report, not a detective story.

Membership fees are the financial backbone of many clubs and associations — but administration often becomes messy: manual checking of bank statements, unclear rules, and spreadsheets that drift out of date.

1) Define clear rules

Start with a simple set of rules that everyone can understand:

  • What is the fee amount (and does it differ for students/seniors/teams)?
  • When is it due (calendar year, membership anniversary, school year)?
  • What happens if someone joins mid-year?
  • Who approves exceptions and how is it documented?

2) Make payments easy to match

If possible, assign each member a unique identifier (variable symbol/reference) and communicate it clearly. In real life, people forget — so matching should also consider payer name, message, and other hints.

3) Automate reminders (politely)

Most non-payments are not malicious — people just forget. Set up reminders:

  • first reminder shortly after due date
  • second reminder with clear instructions
  • final reminder with a contact person (human help matters)

Sending reminders from a system prevents awkward manual follow-ups and keeps communication consistent.

4) Prepare board meeting reporting

At the member meeting or board meeting you typically need:

  • list of paid / unpaid members
  • total collected fees
  • exceptions (waivers, partial payments)
  • export for accounting

If this report takes hours to prepare, the process is broken.

5) What a system changes

With Synaria, membership fees are connected to member records. Payments can be matched automatically, reminders can be scheduled, and the board can see a real-time overview without asking one person to “check the spreadsheet”.

Need help setting it up?

We can show you a simple setup that fits your association — from fee rules to payment matching and reporting.

Book a free demo